Everything about COD Scale — and COD in Algeria
How cash on delivery really works in Algeria, where merchants lose money, and how each part of the platform answers it — written for merchants, in Arabic, French, and English.
Getting started
Platform overview — what COD Scale is
COD Scale is a cash-on-delivery commerce platform for Algerian merchants: multi-store hub, order management, courier integrations, ad tracking, COD finance, and an AI operations agent.
Getting started — from signup to first order
Create your workspace, connect your WooCommerce store with the bridge plugin, generate an API key, and watch your first orders flow into the Daily OMS.
Install the WordPress bridge plugin (WooCommerce)
Step by step: create your COD Scale account, add your store, install the Baha bridge plugin on WordPress, connect it with a store API key, and verify the connection with the setup checklist.
Connect a Shopify store
Install COD Scale from Shopify, securely create or link your COD Scale account, approve one store-scoped plan, and activate products, orders, tracking, and COD checkout.
Connect a YouCan store
Install COD Scale from YouCan, securely create or link your COD Scale account, approve one store-scoped plan, and activate products, orders, tracking, and COD checkout.
COD in Algeria
How cash on delivery actually works in Algeria — end to end
The full lifecycle of an Algerian COD order: from the ad click to the confirmation call, the courier handoff, home vs stop-desk delivery, cash collection, and the return path — and where each step can cost you.
The confirmation call: the economics that decide COD profit
Why Algerian COD merchants call every order, what an unconfirmed shipment really costs, what a disciplined confirmation desk looks like, and how order management turns calling into a system instead of a scramble.
Returns (retour): why COD deliveries fail and what it costs
The anatomy of a failed COD delivery in Algeria: the direct and hidden costs of a retour, the real reasons parcels come back, and the levers — confirmation, fraud screening, courier choice, stop desk — that pull the rate down.
COD cash collection: receivables, versements, and reconciliation
Delivered is not paid: how COD cash flows from the customer through the courier to the merchant, why the delay squeezes cash flow, and the reconciliation discipline that catches missing parcels and fees.
The delivery-company ecosystem in Algeria: how to choose and combine couriers
A merchant's map of Algerian last-mile delivery: national networks, regional specialists, shared logistics platforms, home vs stop-desk trade-offs, wilaya coverage strategy, and what to measure per courier.
Where COD merchants lose money: the five leaks
Unconfirmed orders, failed deliveries, ad platforms flying blind after iOS and ad blockers, finance that stops at revenue, and multi-store chaos — the five structural leaks of COD operations and what closes each one.
Operate
COD checkout and Fraud Shield
An embedded cash-on-delivery checkout with 58-wilaya address intelligence, live preview while editing settings, landing pages, and a fraud engine that blocks bad orders before they ship.
Orders: Daily OMS and the OMS Pro cockpit
Daily OMS is the routine confirmation queue; OMS Pro is the full operations cockpit with orders grid, workspace order view, operations inbox, timelines, bulk actions, and agent hub.
SmartRouting — automatic order assignment
How the SmartRouting engine assigns every new order to the right agent: weighted round-robin fairness, product and wilaya rules, daily limits, and workspace-mode-aware staffing.
Call center and the agent workstation
Confirmation queues, call outcomes, reschedules, agent roles and screens, presence tracking, and payment rules for your team.
Delivery and courier integrations
Connect 80+ Algerian couriers, create shipments and labels, sync tracking, watch the Suivi board for stalled parcels, and reconcile COD payouts in finance.
Google Sheets two-way sync
Connect Google once, create Orders and operation sheets, customize exported columns, auto-sync on order changes, and import status edits back with a guarded preview.
Grow & finance
Tracking: pixels, CAPI, and attribution
Meta, TikTok, Google Ads, GA4, and Snapchat — browser pixels plus server-side events with COD-aware conversion strategies, event debugging, retries, and attribution links.
Finance: the COD operating model
Delivered profit per order, campaign verdicts (Scale/Hold/Stop), COD receivables aging, cash forecast, Meta spend import, courier reconciliation, and multi-currency normalized to DZD.
Scale & automate
Multi-store hub, workspaces, and isolation
How the Stores Hub, per-store workspaces, country workspaces, and workspace modes (shared staff vs everything per store) keep every store isolated without losing the single view.
Telegram bot and mini app
Connect your own bot for operational alerts, daily digests, finance summaries on command, and a keyed mini app for quick mobile checks.
Connect Claude to COD Scale (Diamond MCP)
Add one secure connector URL, https://app.codscale.io/mcp, then sign in with your COD Scale account and choose which stores Claude may access. No API key needs to be copied into Claude.
Agency Partner API — plug any agency into your operation
Connect external call centers, fulfillment warehouses, couriers, and delivery follow-up desks to your OMS with scoped API keys — or let non-technical agencies work from live Google Sheets and a free Agency Console.
Plans & trust
Plans and what each includes
Bronze, Silver, Gold, and Diamond — the exact feature gates: OMS, sheets, couriers, call center, attribution, server tracking, OMS Pro, workstation, finance, and the AI agent.
Security and multi-tenancy
How COD Scale isolates tenants and stores, hashes credentials, signs internal traffic, and keeps AI-agent access scoped, confirmed, and audited.
Whatever your store runs on — run the COD side properly
COD Scale is built for WooCommerce, Shopify, and YouCan stores. 14-day free trial. No credit card. Cancel anytime.