Daily OMS
The daily queue for confirmation work: filter, search, update statuses, add notes, and export. It is store-scoped, keyboard-friendly, and built for hundreds of orders a day.
OMS Pro cockpit
- Dashboard with today’s milestones, delivery stats, wilaya breakdown, and product stats.
- Orders grid with status, source, and product filters plus instant search.
- Workspace order view: customer, items, shipping, risk profile, timeline, and call context in one screen.
- Operations inbox: fraud reviews, failed shipments, and overdue calls that need a human now.
- Bulk actions with a preview step before anything is applied.
- DM orders: capture Instagram/TikTok conversations as orders with source attribution.
- Reschedules board for postponed orders that need follow-up.
Status flow and audit
Order transitions follow a validated status catalog (pending, confirmed, ready to ship, shipped, delivered, returned, cancelled, and more). Every transition, note, and assignment lands on the order timeline — an audit trail your whole team shares.
Frequently asked questions
What is the difference between Daily OMS and OMS Pro?
Daily OMS is the focused queue for routine confirmation work and ships on every plan. OMS Pro is the full cockpit — dashboard, orders grid, operations inbox, bulk actions, DM orders, reschedules board — and ships from Gold with SmartRouting.
Can I capture orders from Instagram or TikTok DMs?
Yes — OMS Pro has DM orders: conversations become orders with source attribution, so social selling joins the same pipeline, statuses, and finance as checkout orders.
Is there an audit trail?
Every status transition, note, and assignment lands on the order timeline with its author — the whole team shares one history per order.
Plans that include this
- Daily OMS · from Bronze
- OMS Pro cockpit · from Gold